DIRECT DEPOSIT (INTERNATIONAL) ERRORS WITH HR_6922_MAG_FILE_OPEN_FAILED
(Doc ID 2108938.1)
Last updated on MAY 12, 2021
Applies to:
Oracle Payroll - Version 12.2.4 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.4 version, Core Payroll - General
When attempting to Direct Deposit (International) ,
the following error occurs.
ERROR
-------------
HR_6922_MAG_FILE_OPEN_FAILED
APP-PAY-06922: Failed to open the output file.
The magnetic tape process failed to open the output file required for the transfer of data to magnetic tape.
message text = Failed to open the output file.
The magnetic tape process failed to open the output file required for the transfer of data to magnetic tape.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Payroll
2. Run Prepayments
3. Run Direct Deposit (International)
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Customer not able to generate EFT File
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |