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How to Display 'Addressee' Field on 'Add Customer' Form ? (Doc ID 2109076.1)

Last updated on FEBRUARY 16, 2019

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


Our business often uses Order Entry form (Navigation: Order Management responsibility >> Orders, Returns >> Sales Orders) to add new customers/ customer sites as required.
On the sales orders form, under Actions button, we have an option 'Add Customer', which is used for adding the new customer or customer site.
In this form, we do not see the field 'Addressee'.
We would like to display this field on the 'Add Customers' form as we need to enter this information mandatory while creating the new customer/ customer site.

Currently, as a workaround, we have to go to 'Customers' form and then enter the Addressee information and then come back to Order Entry form to proceed with the sales order creation. This is time consuming for us.
How to display the 'Addressee' field on the 'Add Customers' form so that we can enter this information also at the time of new customer/ customer site creation ?


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