When Trying To Update Products On Custom Page, Unexpected Error Occurs (Doc ID 2109353.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Product Hub - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
When trying to update products on custom page, unexpected error occurs.

Error
You have encountered an unexpected error. Please contact the System Administrator for assistance.
Exception Details.
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:1169)
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.processErrors(OAPageErrorHandler.java:1435)
at oracle.apps.fnd.framework.webui.OAPageBean.processRequest(OAPageBean.java:2659)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1906)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:543)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:431)
at _OA._jspService(_OA.java:212)
at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:462)
...
## Detail 0 ##
java.lang.NullPointerException
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.getLovRelations(OAWebBeanHelper.java:2576)
at oracle.apps.fnd.framework.webui.OAMessageLovInputHelper.setAutoClear(OAMessageLovInputHelper.java:2305)
at oracle.apps.fnd.framework.webui.OAMessageLovInputHelper.processRequestAfterController(OAMessageLovInputHelper.java:1055)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:658)
at oracle.apps.fnd.framework.webui.OAMessageLovInputHelper.processRequest(OAMessageLovInputHelper.java:1020)
at oracle.apps.fnd.framework.webui.beans.message.OAMessageLovInputBean.processRequest(OAMessageLovInputBean.java:450)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:968)
at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:935)


Steps
The issue can be reproduced at will with the following steps:
1. Search an item using item simple search
2. Open the item and go to the custom page
3. Click on the Update button
4. Error occurs

Cause

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