12.2 Installation of R12.ATG_PF.C.Delta.5 Patch 19245366 Fails on Script jtfDiagLogTD.sql with Error 'FAILED: file jtfDiagLogTD.sql on worker 1' and 'ORA-28000: the account is locked' (Doc ID 2109463.1)

Last updated on JUNE 15, 2017

Applies to:

Oracle Applications DBA - Version 12.2 to 12.2.5 [Release 12.2Cloud to 12.2]
Information in this document applies to any platform.

Symptoms

E-Business Suite 12.2.4, Issues with Functionality of AD Utilities


Error while applying R12.ATG_PF.C.DELTA.5 <Patch 19245366>, or any patch which reconnects internally to the database user account for a product:


  FAILED: file jtfDiagLogTD.sql on worker 1.
  FAILED: file jtfDiagLogTI.sql on worker 2.
  FAILED: file jtfDiagLogTV.sql on worker 4.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Install <Patch 19245366> or another patch which reconnects internally to the database user account for a product.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot apply patch

Cause

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