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Format Payment Instructions With Text Output Performance Issue (Doc ID 2109848.1)

Last updated on APRIL 11, 2018

Applies to:

Oracle Payments - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Format Payment Instructions with Text Output" program for one supplier is taking more than 2 hours to complete

EXPECTED BEHAVIOR
-----------------------
Format Payment Instructions with Text Output" program will be completed normally.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a Invoice.
2. Run the payment and it will internally call Format Payment Instructions with Text Output" program

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete the payment immediately.

Cause

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