Unable To Query Sales Order By Customer (Doc ID 2110151.1)

Last updated on SEPTEMBER 01, 2016

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transaction Inquiry & Status

Unable to query sales order by customer : unable to search order in order organizer for customer for which Customer Location is using.
They have assigned Sold to site to Customer location field.

ERROR
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FRM-40831: Truncation occurred: value too long for field SOLD_TO_STATE.

STEPS
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The issue can be reproduced at will with the following steps:
1. search for order

Changes

 

Cause

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