UPK: Error "Login failed to authenticate to the server" When Publishing to Knowledge Center or Running User Import

(Doc ID 2110177.1)

Last updated on AUGUST 09, 2017

Applies to:

User Productivity Kit - Version 12.1.0.1 and later
Information in this document applies to any platform.

Symptoms

Publish to Knowledge Center produces error "login failed to authenticate to the server". Also occurs when running the User Import Utility in Knowledge Center.

Changes

The Knowledge Center server name has been created or changed to contain a parenthesis () in the name.

Cause

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