Approval Routing Not Correct When One HR User Has 2 Positions Assigned
(Doc ID 2110359.1)
Last updated on AUGUST 06, 2020
Applies to:
Oracle Purchasing - Version 12.0.0 to 12.2.5 [Release 12 to 12.2]Information in this document applies to any platform.
Symptoms
Actual Behavior
Position hierarchy is defined as below;
HR User XX_TOP
Position XX_TOP_POSITION
________|_________
| |
XX_MANAGER1 XX_MANAGER2
XX_POSITION1 XX_POSITION1'
| |
XX_APPROVER1 XX_APPROVER1
XX_POSITION2 XX_POSITION2'
| |
XX_BUYER1 XX_BUYER2
XX_POSITION3 XX_POSITION3'
HR user XX_APPROVER1 has 2 positions XX_POSITION2 and XX_POSITION2' assigned.
In this case Approval Routing is expected to be;
XX_BUYER1 > XX_APPROVER1 > XX_MANAGER1
XX_BUYER2 > XX_APPROVER1 > XX_MANAGER2
Expected Behavior
Actually, Approval Routing is listed as;
XX_BUYER1 > XX_APPROVER1 > XX_MANAGER1
XX_BUYER2 > XX_APPROVER1 > XX_MANAGER1
Steps to Reproduce
- XX_BUYER2 creates a PO and submit it for approval.
- XX_APPROVER1 Approve the PO.
- The PO approval is routed to XX_MANAGER1.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |