Errors 'This Component Requires Additional Configuration' Or 'Unable To Execute The EQL Query That Generates The Chart Data' In Endeca WMS Track Fulfillment Dashboard (Doc ID 2110384.1)

Last updated on SEPTEMBER 20, 2016

Applies to:

Oracle Warehouse Management - Version 12.2.4 and later
Information in this document applies to any platform.

Goal

When attempting to review the WMS Track fulfillment Dashboard, the following errors occur.
The same is occurring in other Endeca dashboards / for other products.

What are the references for WMS dashboards configuration?

ERROR #1
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In Metric region:
[This component requires additional configuration.]

ERROR #2
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Under Fulfillment Progress the following error is shown in all regions (Demand, Task Exceptions, ...)
[Unable to Execute the EQL query that generates the chart data. See the application log for details or contact a system Administrator..]

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Warehouse Manager > Outbound Logistics > Track Fullfillment

Solution

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