Automatic Modifier is Getting Applied Only On the First Line Of a Sales Order or iStore Cart (Doc ID 2110446.1)

Last updated on JUNE 15, 2016

Applies to:

Oracle Advanced Pricing - Version 12.2 and later
Oracle iStore - Version 12.2 and later
Information in this document applies to any platform.
OEXOEORD - Sales order Form
"1st line"

Symptoms

On : 12.2.4 version, Pricing Engine,


ACTUAL BEHAVIOR
---------------
An order with four lines is entered.
An automatic line level modifier should apply to all the lines on the order, but its just applying to the first line


EXPECTED BEHAVIOR
-----------------------
All the lines should have the modifies applied if eligible.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Responsibility: Order Management Super User (or equivalent)
2. Navigate to: Orders, Returns > Sales Orders
3. Enter a new sales order with 4 lines
4. Review modifiers that are applied to the lines.
    One finds that only the first line has the automatic modifier applied.

 

Note: Additionally one may find that IStore Discount Price Is Only Applied To 1st Item Added To Cart

They found a peculiar iStore discount pricing problem in PROD.
If customer is set up to get a discount and they shop the site, add an item –
that first item added to cart will fetch the right price into the cart (whether the item has a discount or not).

Then, if they search another item (that should in fact be discounted, and is set up in price list that way) –
the Search Result screen shows the right, discounted price – but when you Add To Cart there, that item now reflects the higher, standard price.

It appears the first item to go into the Cart carries the right price – on the Search Results screen, and then in the Cart price.
But any other items added after that, show the correct price in Search Result, but wrong price after add-to-cart.


The issue can be reproduced at will with the following steps:
1. login to istore (w/ discount)
2. search item and add to cart, correct price (discounted)
3. search for another item show discounted price
4. add to cart showed standard price instead of discounted price

 

Cause

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