Database Session Locks Block Users and Integrations (Doc ID 2110452.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle Global Trade Management - Version 6.1.0 and later
Oracle Global Trade Management Cloud Service - Version 6.3.4 and later
Oracle Transportation Management Cloud Service - Version 6.3.4 and later
Oracle Transportation Management - Version 6.2.3 and later
Information in this document applies to any platform.

Symptoms

Integrations are failing and/or users are reporting errors. 

Alerts such as the following are being received: 

 

Cause

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