CONFIG_HEADER_ID Missing When Order Lines Are Split In Shipping Transaction (Doc ID 2110509.1)

Last updated on FEBRUARY 25, 2016

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3.31.8 version

ACTUAL BEHAVIOR
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After splitting a sales order line for delivery, the CONFIG_HEADER_ID for the split line is null. This action removes the connection to the attributes associated with CZ_CONFIG_ATTRIBUTES from the remaining quantity.

EXPECTED BEHAVIOR
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Expect that the attributes will still be associated with the split line.

STEPS
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The issue can be reproduced at will with the following steps:
1. In Order Management, create a sales order with a Configured model with a quantity of greater than 1.
2. Book the sales order and the descriptive flexfield is populated from the cz_config_attributes
3. Pick confirm the order, being sure to partially pick the line with the Configured model
4. Split the delivery lines so that the Configured model with insufficient quantity is on one side of the split
5. Ship confirm the delivery
6. Check the config_header_id, it is now null
Note: At this point, the attribute value is still there
7. Add a new item to the sales order
8. The price is recalculated and the descriptive flexfield attribute on the partially shipped lines reverts to the system default as opposed to the one derived from the config_header_id

Cause

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