Promotional Good Modifier and Order Level Discount (Doc ID 2111017.1)

Last updated on JULY 26, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

A promotional goods modifier (prg) is applied to an order. Now  apply a manual order level discount price adjustment at order level, but receive error:

ERROR
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Change in order level adjustments will not be applied. This is because one of the order lines is frozen.

STEPS
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The issue can be reproduced at will with the following steps:
Order Management Super User responsibility
Orders, Returns > Sales Orders
1. Create sales order and promotion applied
2. Now apply discount price adjustment at order level .
3. Get error "Changes in the order level adjustments will not be applied this is because one of the order line is frozen" .

Cause

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