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Creating Manual Invoice - Error - ZX_TDS_UTILITIES_PKG - ORA-06502: PL/SQL: numeric or value error: NULL index table key value (Doc ID 2111132.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle E-Business Tax - Version 12.2.4 and later
Information in this document applies to any platform.


On : 12.2.4 version, Tax Set Up

When attempting to create manual invoice :


An unexpected error has occurred. Please contact your system administrator

The issue can be reproduced at will with the following steps:

Receivables Manager Transactions > Transactions

You can see below error message in the tax debug log file

ZX.PLSQL.ZX_TDS_UTILITIES_PKG.get_tax_rate_info.BEGIN ZX_TDS_UTILITIES_PKG.get_tax_rate_info(+)tax_rate_id = =
ZX.PLSQL.ZX_TDS_UTILITIES_PKG.get_tax_rate_info -6502: ORA-06502: PL/SQL: numeric or value error: NULL index table key value
ZX.PLSQL.ZX_TDS_UTILITIES_PKG.get_tax_rate_info.END ZX_TDS_UTILITIES_PKG.get_tax_rate_info(-)

The issue has the following business impact:
Due to this users cannot create invoices


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