My Oracle Support Banner

Error "FRM-40735 : WHEN BUTTON PRESSED triggered unhandled exception ORA - 06502" While Printing Service Request Log & Notes With Earliest First Option (Doc ID 2111388.1)

Last updated on MARCH 01, 2019

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Service Request Form

Getting the following Error While Clicking Service Request Log & Notes with Earliest First Option


 

ERROR
-----------------------
FRM-40735 : WHEN BUTTON PRESSED triggered unhandled exception ORA - 06502




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Open Find Service Request Form.
2.Query the Service Request
3.Navigate to workbench TAB
4.Click Log and Notes
5.Select Earliest First Option
6.Click Print Friendly Format



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.