Repair Order Logistics Line Not Added To The Correct Order Number (Doc ID 2111662.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Logistics Management

ACTUAL BEHAVIOR
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When creating new logistic line in Repair Order form, the new line is not added to the same order number.

EXPECTED BEHAVIOR
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Expect the logistic line to be added to the same order number if the profile "CSD: Add to Order Num Within Repair Order Default" is set to Yes

STEPS
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The issue can be reproduced at will with the following steps:
1. Set profile "CSD: Add to Order Num Within Repair Order Default" to Yes
2. Query an existing repair order that has a receive and ship line and a order number
3. Add a new line to an existing repair order.
4. Process Book Order and see a different order number


Cause

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