Unable to Derive Accounts from Sub Ledger Accounting for the Material Transactions. (Doc ID 2111759.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Asset Tracking - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Support Codes

Assets were not created in Asset Tracking module for 43 items that were shipped last month.

ERROR
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Encountered an error while deriving PAYABLES_CODE_COMBINATION_ID for CSI_TRANSACTION_ID : xxx
Unable to derive accounts from sub ledger accounting for the material transaction (xxx). Please ensure that the create accounting program is successful.

STEPS
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The issue can be reproduced at will with the following steps:
1. Ship an item
2. Capitalizing item through Oracle Asset Tracking
3. Assets are not created in Fixed Assets

Cause

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