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Certain Fields In Sales DashBoard Customers Search Do Not Show As LOV (Doc ID 2111800.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Sales Foundation - Version 12.2.4 and later
Information in this document applies to any platform.


On : 12.2.4 version, Other Issues

Business Line Field in Sales DashBoard Customers tab Doesn't show as MessageChoice

We have recently upgraded our system from to R12.2.4 and we are facing issues in SalesDashboard.

Under sales Dashboard we have a Customers(Shortcut Function). When we navigate to that Page using that link then Business Line Field comes as a TextBox and no Drop down is visible to select from various options. However the same screen in was shown as Dropdown and had correct values displayed.

Because of this we are not able to select values as valid values are not shown.


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