What Is The Reason Why Customer_id Can Not Be Updated In Cs_incidents_all_b Using API's ?Also From Form Customer is not Editable After Service Request is Created Why?
Last updated on MARCH 08, 2017
Applies to:Oracle Teleservice - Version 220.127.116.11 and later
Information in this document applies to any platform.
What is the reason why customer_id can not be updated in cs_incidents_all_b using API's post Service Request Creation
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