Ship To Address Not Defaulting Correctly When Perform An Import To Repair Actuals From WIP (Doc ID 2112187.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Repair Execution

ACTUAL BEHAVIOR
---------------
Ship To address coming from Depot Repair-Repair Actuals tab to Sales order line is not same as the address selected in the SR header

EXPECTED BEHAVIOR
-----------------------
Expect the ship to address to default from the SR header and not the customer primary address

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Repair Order.
2. Create and complete WIP job.
3. In Repair Actuals tab, import the WIP job lines and save.
4. Select the lines and click on "Book Selected".
6. Query sales order click Line Items tab. Click on the Address tab.
7. The 'Ship To' address is incorrect. This is not the address selected in the SR header.(For WIP lines the primary Ship to address is defaulted.)

WHAT IS WORKING
----------------------
This works correct for imports form Estimates



Cause

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