Endeca Full Load Fails With ORA-06502 Error (Doc ID 2112362.1)

Last updated on MARCH 25, 2016

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On:12.1.3 version, Endeca Intregration


When perform an Endeca full load, the program fails after a couple of hours.It works fube if I put "OM: Days for Endeca Full Data Load" with a value of 30 days.
But with the default value set to 90 days it always fail.


ERROR
-----------------------
Error message returned (see also attached log (all.log.2) :
02-19 08:48:05,368[ WatchDog] WatchDog ERROR 106630 Graph execution finished with error
02-19 08:48:05,369[ WatchDog] WatchDog ERROR 106630 Node COMPUTE_TEMP_TABLE_COLUMNS finished with status: ERROR caused by: ORA-06502: PL/SQL: numeric or value error: NULL index table key value
ORA-06512: at "APPS.OE_ENDECA_UTILS", line 575
ORA-06512: at line 1

02-19 08:48:05,370[ WatchDog] WatchDog ERROR 106630 Node COMPUTE_TEMP_TABLE_COLUMNS error details:
java.sql.SQLException: ORA-06502: PL/SQL: numeric or value error: NULL index table key value
ORA-06512: at "APPS.OE_ENDECA_UTILS", line 575
ORA-06512: at line 1

  at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:445)
  at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:396)
  at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:879)

Steps To Reproduce:
Now it works if I put "OM: Days for Endeca Full Data Load" with a value of 30 days.
But with the default value set to 90 days it always fail.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run the full load for order management and set the "OM: Days for Endeca Full Data Load" as 90 days

Cause

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