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Special Characters Are Found In Field Service Task Summary Report In German Language (Doc ID 2112460.1)

Last updated on MARCH 03, 2019

Applies to:

Oracle Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

 ACTUAL BEHAVIOR
 Special characters are available in Field Service Task Summary Report in German language
 

In the Task report some characters are displayed as  '?'

e.g.  1234 Ma?n Stree?     instead of 1234 main Street

 
 EXPECTED BEHAVIOR
 -----------------------
 Expect that the special characters should not be displayed.
 
 STEPS
 -----------------------
 1. Loging to Oracle WFS
 2. Select a task and click 'Action' -> Task Report.
 3. The PDF report that is generated has the Customer address displayed with Special characters.
 
How the get the special characters removed.

Solution

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In this Document
Goal
Solution
References


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