Cannot View Inactive Relationships via Relationship Manager in Release 12.2 (Doc ID 2112548.1)

Last updated on JUNE 14, 2017

Applies to:

Oracle Receivables - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Inactive relationships are not being displayed in the Relationship Management page.   Users are only seeing active relationships.
 

Navigate:
Receivables Manager responsibility
Customer -> Relationship Manager -> Only show the active relationship
Inactive relationship is NOT displayed

EXPECTED BEHAVIOR
-------------------------
System should display both active and inactive relationships in Relationship Management Page

In Release 12.0.6
Receivables Manager responsibility
Customer -> Relationship Manager ->
You see both active and non active relationships

Changes

 Upgraded from Release 12.0.6 to Release 12.2.4

Cause

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