IReceivables Credit Memo Workflow With AME - TRANSACTION_ORG_ID Issue (Doc ID 2112590.1)

Last updated on APRIL 04, 2017

Applies to:

Oracle Approvals Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP7 version, AME Setup issues

iReceivables Credit Memo Workflow With AME - TRANSACTION_ORG_ID Issue

iReceivables Credit Memo Workflow With AME is failing when we use TRANSACTION_ORG_ID or TRANSACTION_SET_OF_BOOKS_ID as condition on our rules in R12. If they are removed from rules, the workflow is working correctly. The process fails at Find Limits Only Approver. Upon review of this error, the following is displayed: ORA-20102: No rules are applicable to this transaction. Atleast one rule must apply to this transaction when the value of the attribute AT_LEAST_ONE_RULE_MUST_APPLY is true. Please see the enclosed screenshots.

ERROR
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ORA-20102: No rules are applicable to this transaction. Atleast one rule must apply to this transaction when the value of the attribute AT_LEAST_ONE_RULE_MUST_APPLY



BUSINESS IMPACT
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The issue has the following business impact:
It's preventing us from using the functionality which in turn is adding additional steps to our processes and decreasing productivity.

Cause

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