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Split Order Line Has Wrong Price, Pricing Quantity and Pricing Unit of Measure (Doc ID 2112972.1)

Last updated on AUGUST 14, 2018

Applies to:

Oracle Order Management - Version 12 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Pricing, Discounting & Charges

ACTUAL BEHAVIOR
---------------
Line 4.1 of a sales order was split by system but neither of the lines have correct list price for the item.

Copied original order.
Changed item number in line 4.1 and saved.
Finds that the pricing UOM is null for line 4.1.
Manually split the order line 4.1.
Line 4.2 has pricing quantity = -99999 and the pricing UOM is null.
.
How is it that the pricing quantity changes to -99999 and the pricing UOM is null for this new line created through the line split?


EXPECTED BEHAVIOR
-----------------------
Expects the pricing quantity to be populated with a positive value.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User (or equivalent)
2. Navigate to: Orders, Returns > Sales Orders




Changes

 Additional Scenarios Which Have Same Root Cause:

 

 

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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