My Oracle Support Banner

Error: RECEIPT_RULEAR-arcgcu: Error - Cannot Find Customer Profile when running Lockbox PostBatch (Doc ID 2113112.1)

Last updated on JULY 13, 2020

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Lockbox post is failing with error and partial batch gets created in AR.
 

ERROR
-----------------------
RECEIPT_RULEAR-arcgcu: error - Cannot find customer profile.




Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.