CLM - Supplier Merge Not Working In 12.1.3 (Doc ID 2113115.1)

Last updated on MARCH 03, 2016

Applies to:

Oracle Contract Lifecycle Management for Public Sector - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Supplier Portal

When attempting to execute supplier merge in CLM instance, the merge of SupplierA/SiteA to SupplierB/Copy Site Flag is checked. In this scenario, the award retains SupplierA/SiteA in the application. Any action attempted to be taken against the Award
the following error occurs.

ERROR
-----------------------
Supplier specified is invalid or inactive. Please choose another supplier. also: Supplier Site is not an active and valid purchasing site.



On the database side, when query the award, can see that the supplier is listed at SupplierB/Copied Site. Furthermore, unable to create receipts and pay invoices either. This award is unable to have any action performed on it basically.

The sites for Supplier C is marked as a purchasing site, but the inactive date is populated as of the merge date and not updatable.

Also, do not have any receipts nor invoices against after merge. Prior to CLM, even if there were Receipts or Invoices, the merge would still update the PO to the new supplier. Even old receipts/invoices entered against the old/merged supplier, get updated to the new supplier, which is not happening in CLM environment either.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Supplier Merge concurrent request
2. Check the data


Cause

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