Unable To View Certain Inactivated Accounts Via Customer Standard (Doc ID 2113177.1)

Last updated on AUGUST 04, 2016

Applies to:

Oracle Receivables - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Customers Module Upgrade from 11i.

Unable to query some inactive customers from the User Interface (UI) in Receivables after upgrade from 11i.

Steps to Reproduce:
Responsibility:  Receivables
Navigation:  Customers > Customers
Query an inactive customer and no results are found

Cause

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