Unload Truck Functionality Is Not Working (Doc ID 2113596.1)

Last updated on JUNE 21, 2016

Applies to:

Oracle Warehouse Management - Version 12.1.3.3 to 12.2.4 [Release 12.1 to 12.2]
Oracle Shipping Execution - Version 12.1.3 to 12.2.4 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

You have recently applied RPC4 Patch to your Production instance. Now you find that the Unload Truck functionality is not working properly in WMS.
After you select the Dock Door, the LPN to be unloaded, move on to either 'Save/Next' or 'Done' and press Enter, the system seems to hang.
There is no error message, nor does it move out of that page. The LPN context is still Loaded.

Cause

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