Transaction Monitor raising error No person record found for building the header information (Doc ID 2113693.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Self-Service Human Resources - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP7 version, Workflow,Approval,Common Funct

When attempting to open the Transaction Monitor page thru the HR Professional V4.0
the following error occurs.

ERROR
-----------------------
No person record found for building the header information

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in as SYSADMIN
2. Responsibility: HR Professional V4.0
3. Function: Transaction Monitor
4. Receive the error : No person record found for building the header information.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot demonstrate the usage of Transaction Monitor the HR Professional V4.0

Cause

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