Canadian Online Payslip PDF Combines Accruals And Reports A Single Line (Doc ID 2113962.1)

Last updated on MARCH 07, 2016

Applies to:

Oracle HRMS (Canada) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 HRMS RUP 7 version, in Production,

ACTUAL BEHAVIOR
---------------
It is observed that for many employess, the PDF Online Payslip shows a higher value for the Sick Accrual balance than what is shows on the SOE

EXPECTED BEHAVIOR
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It is expected that the Sick Accrual Balance on the online payslip always agrees with what is seen on the SOE

STEPS
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The issue can be reproduced at will with the following steps:

1. View the online payslip and SOE for an employee for the same period
2. Observe that for many employees, the Sick Accrual Balance on the online payslip is higher and does not match with the value shown on the SOE



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are seeing a higher sick accrual balance on the online payslip than what they have; employees will mistakenly take incorrect accrual days.

Cause

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