IB External Reference Not Displayed On Third Party Admin Portal (Doc ID 2114061.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Field Service - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Field Service Third Party Admin portal

ACTUAL BEHAVIOR
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IB instance external field doesn't have value displayed when user adds it to the task table with OAF personalization

EXPECTED BEHAVIOR
-----------------------
Expect the IB instance external field to have value

STEPS
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The issue can be reproduced at will with the following steps:
1. Log in FS third party admin
2. Create OAF personalization. add IB instance external field to task table
3. The IB instance external field doesn't have values


Cause

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