My Oracle Support Banner

EGO/PDH/PIM Import Categories Getting Error 431:NONE is an invalid Content Key for the specified Integrator when Try to Import Excel Template for Item Categories (Doc ID 2114134.1)

Last updated on MAY 29, 2018

Applies to:

Oracle Product Hub - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

Problem
Import Categories functionality is broken: Trying to use 'Import From Excel' feature to download categories and get error.

Error

Error
Please resolve the following error to continue.
431:NONE is an invalid Content Key for the specified Integrator.

Steps

Product Information Management > Batch Import > Import Items > Import from Excel
Select Object as Item Categories > Continue > click on Import
Select Excel 2007 --> Click Next
See error

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.