Parts Selection Error: 'Sorry, Value for parameter 'ORG_ID' cannot be null' (Doc ID 2114145.1)

Last updated on MARCH 31, 2016

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, General / Handheld

When attempting to enter a Spare Part in MFS,
the following error occurs.

ERROR
-----------------------
Sorry, Value for parameter 'ORG_ID' cannot be null.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to MFS
2. Select the Task Assigned
3. Click on Parts Search
4. Select the search icon after entering a part.
5. User Receives an error " Sorry, Value for parameter 'ORG_ID' cannot be null."

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot enter a Spare Part in MFS.

Cause

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