Parts Selection Error: 'Sorry, Value for parameter 'ORG_ID' cannot be null'

(Doc ID 2114145.1)

Last updated on FEBRUARY 08, 2018

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Oracle Spares Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to enter a Spare Part in Mobile Field Service (MFS), the following error occurs:

Error:

Sorry, Value for parameter 'ORG_ID' cannot be null.

Steps:

1. Login to MFS
2. Select the Task Assigned
3. Click on Parts Search
4. Select the search icon after entering a Part.
=> User Receives the error.

Business Impact:

Due to this issue, users cannot enter a Spare Part in MFS.

Changes

 

Cause

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