Invoice Workbench Error FRM-40735 WHEN-VALIDATE-RECORD ORA-20002 (Doc ID 2114253.1)

Last updated on APRIL 19, 2016

Applies to:

Oracle Payables - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Invoice Issues & MassAdd

When attempting to process the invoice after entering the invoice lines the following error occurs.

ERROR
-----------------------
"Invalid argument to LINE_SUM_FOLDER_ITEMS_GENERAL.FINAL_MATCH_FLAG: EVENT='WHEN-VALIDATE-RECORD'
FRM-40735: WHEN-VALIDATE-RECORD trigger raised unhandled exception ORA-20002"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Payables Manager
2. Invoices -> Entry -> Invoices
3. Create an invoice

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot process the invoice.

Cause

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