Mobile Sales Orders Apps "You do not have access to use this mobile application." Error

(Doc ID 2114688.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Problem Statement
When attempting to login to EBS server using Oracle Mobile Sales Orders apps, the following error occurs.

Error
You do not have access to use this mobile application. Please contact your System Administrator.

Steps to Reproduce

  1. Login to the EBS via Oracle Mobile Sales Orders

Cause

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