ECO Created Item Revisions: Error Occurs While Trying To Update Existing Revisions In Modal Pop-up Window: You have encountered an unexpected error. Please contact the system administrator (Doc ID 2114765.1)

Last updated on MAY 15, 2016

Applies to:

Oracle Product Hub - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

An error occurs while trying to update existing Item revisions (modal pop-up). Issue is specific to item revisions created with change Orders (ECO)

Steps to Reproduce:

Navigate: In PIM > Change Management > Change Order
Use Change Orders to create two revisions of an item.
Now item has 2 revisions.
Query the item in the ECO form
Click Revisions sub-tab
Select older revision, click pencil, Modal window opens, no changes made, close the modal window

Now select newer revision just created, click pencil modal window open, get error:
Error Page You have encountered an unexpected error. Please contact the System Administrator for assistance. Click here for exception details.

Cause

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