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Unable To Remove Exclusions From Offer Lines On 'Net Accrual' (Doc ID 2114866.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Error while removing exclusions from Net Accrual offer lines

Problem Description
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For an active 'Net Accrual' offer lines, we are able to add the exclusions but we are unable to remove the exclusions for the same active offer.
Please follow the below steps :
1. Login with any Trade user.
2. Search for any active 'Net Accrual' offer.
3. Try to add exclusions to the offer lines. It is adding successfully.
4. update the offer.
5. Now, try to remove the exclusion and update the offer again.
6. We are getting an error.

Error is : Private API: Calling delete table handler
Cannot delete the discount rule as the offer is not in draft status.

So, when we are able to add the exclusion, we should be able to remove the exclusion as well.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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