Deviation Error When Trying To Backorder, "The quantity entered is higher than the allowed deviation for the item."

(Doc ID 2114888.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Warehouse Management - Version 12.1.3 and later
Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Inventory Convergence

When trying to do a backorder on Transact Move Orders for a sales order, get error:

"Move order Line could not be back ordered. Rolling back the changes.
The quantity entered is higher than the allowed deviation for the item. Please re-enter"

Customer then tries to delete one of the move order line allocations, and gets error:
"The quantity entered is higher than the allowed deviation for the item. Please re-enter"

This despite the fact that he is trying to delete a record, not create a new one, and despite the fact that the secondary qty is exactly in sync with the primary qty based on UOM conversion, it is not out of deviation.

ORD12 shows reservations that are out of deviation by quite a bit, such as reserve qty 5950.00767 LBS, secondary reserve qty 19.55294 CON, calculated secondary reserve qty 14.00002 CON.

ERROR
-----------------------
1. Move order Line could not be back ordered. Rolling back the changes.
The quantity entered is higher than the allowed deviation for the item. Please re-enter

2. The quantity entered is higher than the allowed deviation for the item. Please re-enter


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Try to backorder on Transact Move Orders
2. Try to delete a line allocation on Transact Move Order Line Allocations


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot backorder.

Cause

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