Unable To Open, Close, Create Or Autocreate Purchase Orders FRM-40735: When Button Trigger Raised Unhandled Exception. ORA-6508 (Doc ID 2114942.1)

Last updated on AUGUST 15, 2017

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Using Purchasing, Version 12.1.3


Actual:
When attempting to open, close or create purchase orders, the forms are not opening. It is just spinning.

Expected:
Expect that the forms should be opening properly, as well as other functions should be working correctly.

Error:
FRM-40735: when button trigger raised unhandled exception.
ORA-6508 


Replication Steps:
The issue can be reproduced at will with the following steps:
1. Attempt to open the purchase order form - does not open. Spins.
2. Attempt control actions and error is encountered.


Other:
Database has been upgraded to a higher version, example 11.2.0.4 to 12.1.0.2.

 

From the raw trace -

 

=====================
PARSING IN CURSOR #46912617210832 len=47 dep=1 uid=0 oct=3 lid=0 tim=1457378635520071 hv=1023521005 ad='f9e67f340' sqlid='cb21bacyh3c7d'
select metadata from kopm$ where name='DB_FDO'
END OF STMT
PARSE #46912617210832:c=0,e=57,p=0,cr=0,cu=0,mis=0,r=0,dep=1,og=4,plh=3452538079,tim=1457378635520069
EXEC #46912617210832:c=0,e=40,p=0,cr=0,cu=0,mis=0,r=0,dep=1,og=4,plh=3452538079,tim=1457378635520243
FETCH #46912617210832:c=0,e=25,p=0,cr=2,cu=0,mis=0,r=1,dep=1,og=4,plh=3452538079,tim=1457378635520324
STAT #46912617210832 id=1 cnt=1 pid=0 pos=1 obj=286 op='TABLE ACCESS BY INDEX ROWID KOPM$ (cr=2 pr=0 pw=0 time=27 us cost=1 size=108 card=1)'
STAT #46912617210832 id=2 cnt=1 pid=1 pos=1 obj=287 op='INDEX UNIQUE SCAN I_KOPM1 (cr=1 pr=0 pw=0 time=15 us cost=0 size=0 card=1)'
CLOSE #46912617210832:c=0,e=10,dep=1,type=1,tim=1457378635520450
=====================
PARSING IN CURSOR #46912617196600 len=41 dep=0 uid=77 oct=47 lid=77 tim=1457378635534549 hv=1132263745 ad='f8c183b00' sqlid='1t4ykj11rtya1'
begin FND_MESSAGE.RETRIEVE(:result); end;
END OF STMT
PARSE #46912617196600:c=1000,e=101,p=0,cr=0,cu=0,mis=0,r=0,dep=0,og=1,plh=0,tim=1457378635534546
BINDS #46912617196600:
Bind#0
oacdty=01 mxl=4000(2002) mxlc=00 mal=00 scl=00 pre=00
oacflg=01 fl2=1000000 frm=01 csi=31 siz=4000 off=0
kxsbbbfp=2aaab1e20850 bln=4000 avl=00 flg=05
EXEC #46912617196600:c=0,e=382,p=0,cr=0,cu=0,mis=0,r=1,dep=0,og=1,plh=0,tim=1457378635535093
CLOSE #46912617196600:c=0,e=26,dep=0,type=1,tim=1457378635535825
RPC CALL:PROCEDURE APPS.PO_MESSAGE_S.CLEAR();
RPC BINDS:
RPC EXEC:c=1000,e=562
=====================

Cause

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