Time In Debrief Form Amended If Client Time Zone Differs From Server Timezone (Doc ID 2114974.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Field Service - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Debrief / Field Service Report

ACTUAL BEHAVIOR
---------------
In the debrief form, when entering labor start and labor end the time information will be
automatically amend by 1 hours on WHEN-VALIDATE-ITEM and again 1 hour upon saving the record.

EXPECTED BEHAVIOR
-----------------------
expect to create the labor Start/End time properly

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open the Debrief Form
2. Try to enter a Labor Debrief line


Cause

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