Error on Absence record Approval - 'The changes were not applied because ORA-20001: This person is not eligible for the element associated with this absence type.' (Doc ID 2115183.1)

Last updated on JUNE 22, 2017

Applies to:

Oracle Self-Service Human Resources - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.

Symptoms

On 12.1 HRMS RUP7 version of the Application, In the Leave of Absence Approval.

When attempting to Approve a Leave record of an employee, the following error occurs.

ERROR
-----------------------

'The changes were not applied because ORA-20001: This person is not eligible for the element associated with this absence type.'

STEPS
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The issue can be reproduced at will with the following steps:

  1. Login to 'Employee Self Service' Responsibility

  2. Navigate to Function 'Absence Management'.

  3. Key in a leave record and submit the same for approval.

  4. Now the approver login to the application and when trying to approve the leave, got the above error message.

 

Cause

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