Work Order Update Error Through Technician / Data Clerk Workbench: "JBO-27122: SQL error during statement preparation" (Doc ID 2115204.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Complex Maintenance, Repair, & Overhaul - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version

Users are receiving the following error while accessing the WO through technician/data clerk workbench, but they are able to access the WO’s through execution window.

ERROR
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STEPS
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The issue can be reproduced at will with the following steps:
1. CMRO Super User responsibility>Workbench>provide WO number>Search>select WO and click on update

Due to this issue, user is not able to work on the job.

Cause

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