R12.2.4: After Upgrade Invalid Characters In Top Solutions (Recommended & Frequently Used)
(Doc ID 2115320.1)
Last updated on JULY 21, 2020
Applies to:
Oracle iSupport - Version 12.2.4 to 12.2.4 [Release 12.2]Information in this document applies to any platform.
Symptoms
After Release 12.2.4 upgrade, Solutions in Top Solutions display invalid characters.
Steps:
1. Login to Applications
2. iSupport Business User
- Support > Top Solutions (Recommended or Frequently Used)
Changes
Upgrade to Release 12.2.4.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |