MFS MP Sync Receives The Error 'NULL IS NOT AN OBJECT (EVALUATING 'SQL.TOUPPERCASE')' (Doc ID 2115352.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Mobile Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3

An error occurs when syncing the MFS Multi Platform client

Error:

Exception while loadSyncerrInfo:sync Id:893-
null is not an object (evaluating 'sql.toUppercase')

 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Install MFS app
2. sync
3. Error occurs for some users


Cause

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