Line Information Entered in Sales Agreement Does Not Default on the Sales Order/ Release Line (Doc ID 2115464.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version,

ACTUAL BEHAVIOR
Line information entered in sales agreement does not default on the sales order line after creating release.
User has to select item code again at release line though the same is mentioned in sales agreement.
Need clarification as to how the this header and line info gets defaulted.

EXPECTED BEHAVIOR
Expected all the information default ( header and line both) from sales agreement to sales release/order.

STEPS
1. Responsibility: Order Management Super User
2. Sales Agreement Organizer > Sales Agreement
3. Create the Header Line information on the agreement
4. Create > Sales Agreement > Release
5. Lines associated with Release did not get populates on Sales order.

Cause

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