Changing Item with UOM Conversion on Sales Order Line Will Change Quantity Incorrectly

(Doc ID 2115604.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


Actual Behavior
Find when changing item on order line, the quantity is changed after saving.

Expected Behavior
Expect the quantity should not be changed.

Steps to Reproduce

UOM Conversion Setup:
ItemA: Inter-class BOX = 36 PCS
ItemB: Inter-class BOX = 24 PCS

  1. Enter Order Line and ItemA and 1:Qty save.
  2. Change from ItemA to ItemB and save
  3. Qty is changed from 1 to 1.00008 automatically


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms