R12: OIE: After Applying Patch 21640740 Errors Still Occur When Attempting to Download a Transaction File from American Express 'Permission denied' (Doc ID 2115715.1)

Last updated on JUNE 26, 2017

Applies to:

Oracle Internet Expenses - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

After after applying Patch 21640740 "AMEX SFTP DOWNLOAD" per instructions in MOS Note 2067808.1 "American Express APXAMEXGLTRX Connection Refused- American Express Has Blocked HTTPS Protocol"  to allow for the lastest American Express (AMEX) downloading formation,  the concurrent program APXAMEXDOWN module: American Express Transaction Download errors with the following message:

Downloading data file from American Express using the following parameters.
Server: sftp://someservername.aexp.com
Username: JFROST
Remote Filename: ABC.TEST.1025
Proxy Server:
Proxy Port:
Secure Directory: /data/u30/oracle/OFAQA/apps/apps_st/appl/12.0.0/interfaces/amex/inbound
Data File Name: /data/u30/oracle/OFAQA/apps/apps_st/appl/12.0.0/interfaces/amex/inbound/12345678.amx

/data/u30/oracle/OFAQA/apps/apps_st/appl/12.0.0/interfaces/amex/inbound/12345678.amx (Permission denied)
An unexpected I/O error occurred. Contact your system administrator.


 Why is this occurring?

Changes

Applied path 21640740

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms