Text Entered Using Edit Text Functionality No Longer Displays Correctly on Custom Reports (Doc ID 2115729.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Process Manufacturing Systems - Version 12.1.3 and later
Oracle Process Manufacturing Process Execution - Version 12.1.3 and later
Oracle Process Manufacturing Product Development - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Edit Text Issues

ACTUAL BEHAVIOR
---------------
In old 11i code, each line of text was stored on a new row. This was changed. Because of this, when customer upgraded to R12, new text that they add does not display the way they want on their Batch Ticket. Text entered before this change displays as follows:

Step 1. Add SOFT WATER. Start mix.
Step 2. Add the CALAMIDE C. Mix until uniform.
Step 3. Add the LONZEST 143−S. Mix until uniform.
Step 4. Add the AMMONYX CDO SPECIAL. Mix until uniform.
Step 5. Add the GLYDANT PLUS LIQUID. Mix until uniform.
Step 6. Take a sample to lab Q.C. analysis.

Text entered in 12.1 displays as follows:

1. TANK PRECLEAN (PER GENESIS TECHNOLOGIES, INC.
)− CLEAN ALL TANKS, LINES, PUMPS WITH DETERGENT & WATER.− SANITIZE TAN
KS, LINES AND PUMPS WITH 300−PPM CLORINE AND RINSETHOROUGHLY.− AVOID C
REATING DUST IN AND AROUND MIXING AREAS.2. BRING A SAMPLE OF THE WATER
TO THE LAB TO MAKE SURE ALL THECHLORINE HAS BEEN REMOVED FROM THE WAT
ER.LAB SIGNATURE:3. FILL TANK WITH WATER (*MINUS VOLUME OF BACILOX 110
10X BEING ADDED)4. ADD BACILOX 110FF 10X − MIX THOROUGHLY.

EXPECTED BEHAVIOR
-----------------------
They need to know how to make the text display line breaks at the places where they need it to break.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enter text on different lines

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot easily follow the steps entered as text.

Cause

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