Incorrect Encumbered Amount On The Purchase Order (Doc ID 2115747.1)

Last updated on MARCH 14, 2016

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Using Purchasing, Version 12.1.3


ACTUAL BEHAVIOR
---------------
Purchase order is having the incorrect encumbered amount.

EXPECTED BEHAVIOR
-----------------------
The purchase order should have the proper encumbered amount.


STEPS
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The issue can be reproduced at will with the following steps:
1. Purchase order is created.
2. Match is conducted.
3. Reviewing the encumbered amount - it is not correct.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the incorrect encumbered amount is seen on the purchase order.
The users are able to login and access the application - this is working.


Cause

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